Effective Date: December 27, 2024
We offer a 14-day money-back guarantee on all new subscriptions. If you are not completely satisfied with CostPing for any reason, simply contact us within 14 days of your initial purchase for a full refund.
To request a refund, please email our support team at support@costping.dev with your account email address and the reason for your request.
Refunds are processed by our payment provider, Paddle. Once approved, funds typically return to your bank account within 5-10 business days.
You can cancel your subscription at any time from your account settings. Upon cancellation, you will retain access to the Pro features until the end of your current billing period.